The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is a national, standardized survey instrument and data collection methodology for measuring patients perspectives of hospital care. HealthStreams HCAHPS Monitor utilizes the most recent HCAHPS data made public by the U.S. Centers for Medicare and Medicaid Services to provide you a snapshot of a hospitals performance through meaningful comparisons to national and state averages as well as competitors in its local market.